At Gravity Team, we are on a mission to promote the adoption of fair, accessible, transparent, efficient, and censorship-resistant markets.

Behind every high-performing trading system is a reliable internal setup. This role is about making sure our people, tools, and systems work smoothly every single day .

You are

Curious, hands-on, and not afraid to open things up and figure out how they work. You enjoy helping people solve technical problems and take pride in keeping systems clean, reliable, and secure.

You’re comfortable working independently, take initiative when things are quiet, and don’t need constant supervision to find meaningful work. You want to grow in IT and understand the systems behind our trading infrastructure.

What you will do

• Provide end-user support: workstation setup, printers, conference room equipment, OS and hardware troubleshooting

• Manage user accounts and access across internal systems, ensuring security and smooth onboarding/offboarding

• Assist the IT Support Manager with office networking equipment and basic network maintenance

• Support ongoing IT projects, including testing, proof-of-concepts, and rollouts of new tools

• Document issues and solutions, improve internal processes, and help keep our IT environment tidy and efficient

What we expect

• 2–4 years of total work experience, with at least one year in IT Support or Systems Administration

• English and Latvian language proficiency at C1 level

• Hands-on experience with Windows, macOS, Linux, and common end-user hardware

• General understanding of networking concepts

• Readiness to commit to working on-site

• Inquisitive, “tinker” mindset - you enjoy figuring things out

• Ability to work independently and take initiative when support demand is low

• Strong desire to grow and develop a long-term career in IT

Bonus points for:

• Degree in IT, Computer Science, Cybersecurity, MIS, or related field (academic performance 8.0+)

• Experience with tools like Intune, Jira, Google Workspace, OKTA, Microsoft Entra

• International certifications (ITIL, Microsoft, AWS, etc.)

• Experience working with ticketing systems and documentation

• Basic scripting skills (Python, PowerShell)

Our promise to you

You’ll learn from experienced people, work with modern technology in a high-quality setup, and enjoy premium benefits - with real opportunities to grow into broader systems and infrastructure responsibilities over time.

Conditions

• Open idea meritocracy and close to zero bureaucracy

• Work together with a highly talented, international team

• Learning & Development budget: €3000 annually

• Salary: €1500- €2000 gross with performance-based annual bonus system

• Fast-moving environment with real responsibility

• Health insurance from day one

• A-class work environment at Zunda Towers offices with 360° view over Riga, free food & snacks, Chef's lunches, state-of-art office space design, weekly yoga & physiotherapy sessions, etc.

• Regular team events in Latvia and abroad

• Flexible benefits (Wolt food, Bolt taxi, sports, spa & wellness, etc.)

• Flexible working hours, casual work attire, and a startup atmosphere.