At Gravity Team, we are on a mission to promote the adoption of fair, accessible, transparent, efficient, and censorship-resistant markets.

We’re looking for a proactive System Administrator who thrives on solving complex technical challenges, automating processes, and enabling smooth operations for a global team. You’ll be supporting end-users, managing infrastructure, and strengthening our security - all while having the autonomy to drive improvements and innovate.

What You’ll Do

Empower Teams with Seamless IT Support:

• Provide hands-on technical support across Windows, macOS, and Linux.
• Troubleshoot and resolve software, hardware, and network-related issues quickly and efficiently.
• Manage office IOT devices and IT Asset inventory, including hardware inventory (servers, applications, laptops, office rooms equipment, etc.) and conduct regular inventory checks.
• Third-party software license management (Windows, Azure, JetBrains, etc.)
• Perform routine office hardware maintenance (lights, fuses, etc.) and assist with any facility-related tasks when needed.

Automate & Optimize IT Operations:

• Develop and maintain shell scripts (sh, bash, or similar) to automate routine tasks.
• Oversee and optimize network, server hardware, and cloud infrastructure (AWS, Azure, GCP).

Support Security & Identity Management:

• Maintain secure IT environments and ensure security best practices are followed.
• Configure and manage SSO (SAML, OIDC, LDAP) server and client setups.
  Work with HR to facilitate User Onboarding, Changes and Terminations

You are

A problem-solver with a sharp eye for inefficiencies, you automate and optimize every process you touch. You manage multiple projects independently, driving progress without close supervision. With a cloud-first mindset, you use technology to streamline workflows and improve the experience for the people who rely on it.

What we expect

Requirements:

• 2-4 years of IT Technical Support experience in a fast-pace/ high-impact environment, providing end-user support across Windows, macOS, and Linux.
• Excellent English communication skills, with a customer-focused approach.
• Strong knowledge of cloud platforms (AWS preferred, Azure/GCP also valued), including setup, configuration, and resource management.
• Hands-on experience with these tools (or their equivalents): Okta, MS InTune, MSSC, JAMF, FortiGate, Google Workspace, Microsoft AD.
• Scripting expertise in Python, Linux Shell, or PowerShell.
• Proven ability to analyze logs, policy traces, and troubleshoot security issues.
• Track record of handling high-severity incidents, including triaging with network teams and vendors.
• Ability to read and interpret source code to assist developers
• Clean criminal record.

Bonus Points for:

• A University Degree in Computer Science, IT or Management of Information Systems
• Knowledge of SSO protocols (SAML, OIDC, LDAP).
• Industry certifications such as ITIL Foundations, CompTIA Security+, Network+, A+, Google IT Support.
• Experience with these tools (or their equivalents): Terraform, Ansible, Docker,
• Kubernetes (K8s), Zscaler, CrowdStrike, GitHub/GitLab.
• Programming experience in Go, Python, Rust, C, C++, Java, or PHP.

Our promise to you

We offer you a driver's seat in the world's crypto-sphere and hands-on insight into one of the most exciting and lucrative industries today. Our work contributes to transforming the current financial industry and democratizing access to digital goods worldwide.

Conditions

• Open idea meritocracy and close to zero bureaucracy.
• Fast-moving, challenging, and truly unique business problems.
• Work together with a highly talented team.
• Salary: €3000 - €4500 gross, depending on experience.
• Learning & Development budget: €3000 annually.
• Profit shares.
• Personalized Benefits package that you can combine yourself: Wolt food, Sports, Transportation, Spa & Wellness, etc.
• Health insurance from day one.
• Flexible working hours, casual work attire, and a startup atmosphere.
• A-class work environment at Zunda Towers offices with 360° view over Riga, free food & snacks, Chef's lunches, state-of-art office space design, weekly yoga & physiotherapy sessions, etc.
• Regular team events in Latvia and also abroad.
• Possibility to participate in global crypto events, with real and tangible impact on many markets worldwide.